Microsoft Outlook Users Experience Hourslong Outage Impacting Email

After Outlook users ran into issues accessing their email accounts late Wednesday and into Thursday, Microsoft…

Florida Taps Contractors With No Detention Experience for ‘Alligator Alcatraz’

On June 20, nearly three weeks into the Atlantic hurricane season, Florida disaster-management officials assembled a…

Fixing the Claims Experience Where It Matters Most – In the Mess

Before becoming a parent, I thought I could plan for everything. There are books, blogs and…

Wildfire Experience Inspires New Contents Claims InsurTech

When Michael Balarezo emerged from the basement office of his Boulder, Colo., home in December 2021,…

Implementing Work Requirements on a National Scale: What We Know from State Waiver Experience

On May 18, the House Budget Committee advanced a budget reconciliation bill that includes significant changes…